The Worst Day Ever

Take a look this ridiculous system we have created of "care" we have: no one accepts responsibility for their mistakes and no one is held accountable for their actions (Or lack thereof). For those of you who do not understand how I can be so busy without a full time job, let me offer you a glimpse inside a day in the life of a TennCare recipient. I spend day after day after may doing the same thing without any result: I offer you an only a glimpse because you wouldn't be able to sit in my car, and I believe my apartment may truly be a fire hazard... This was my daily update posted at 7:30am:

I have done everything humanly possible to clean up the slack; however, I feel I have no other choice than to file a formal complaint so that my entire case is reviewed. The number of mistakes is so overwhelming that I simply don't have enough time to documents each and every one with the respective agency.

I will try to be more specific later without going into too much detail, but unfortunately, that level of detail is required to file the necessary appeals. Ironic huh? This apartment is like my own little cage, and I am just pathetic enough to run around in circles, hoping to find the much like a hamster wheel, rodent chasing in circles hoping to found my way out my way out before I run out air. If only I had finished my damn PhD, I would do my own case study or reality show on how far we'll go to have nothing at all...

I have taken care of the subrogation claim, however, that does bot minimize my level of frustration because I am DROWNING in paperwork. I have contacted several agencies to assistance such as the Disability Law and Advocacy Center; however, I do not have the resources necessary to provide them with timely response. There is a very limited time allowed to Request Reconsideration, or file an appeal.

I also want to be clear that every time I have to call Social Security or DHS, it only compounds my cost of living expenses (40 cents per minute on the telephone -- a bill which is not even considered to be a justifiable expense) Most agencies do not include self-addressed stamped envelopes, and I cannot afford the postage required to mail out all of the requested documentation (e.g., utility bills, medical bills, pay stubs, etc.)

Fortunately, a number of agencies will take online complaints. Unfortunately, my Internet was interrupted for non-payment for several weeks and there is no funding resource or community agency that provides subsidized Internet access or free printer ink.

Transportation costs are ridiculous so going to the library is not an option. Neither is returning to work right now, since it would cost too much to get to the interview or provide official (expensive) copies of my graduate school transcripts that were oh, such a good investment!

Set aside, I am not the most user friendly person right about now, so I have found it difficult to put on a happy face so I can work at McDonald's which pays more than Metro anyway.

The subrogation claim has been resolved but I just learned that my breast biopsy was not pre-authorized and I was told by my INSURANCE CSR (the person who answers the phone!!!) that I should not have the surgery that has already been scheduled at the Women's Hospital for 8/21/2008. AmeriChoice (United HealthCare) did they did not authorize the biopsy last month, and have not, as of yet, received a request prior authorization for the surgery next week...

This was a lovely 54 minute conversation because he would not mail me copies of my EOBs or confirm that what, if any, requests have been submitted for payment since my last inquiry and change of address. He finally told me to call the state (Tennessee) which I have already done several times, and they told me to call Social Security but it was already past business hours and I am not authorized to make changes to my file anyway.

I'll be in touch when I can. Unfortunately each agency has different deadlines, and it takes a lot of energy and time to scan in, copy, or respond to each inquiry in writing, so I find myself running out of time since I can't seem to get anything done unless I just do nothing at all.

And even though my life is a living hell, I have almost learned how to enjoy the sheer irony of it all... for someone with OCD and post-traumatic stress, this is truly a ridiculous little experiment.

I am becoming increasingly inspired to just burn every last document I own, throw away my keys and my cell phone and take Spotty some place where we can live off the land and ignore the fact that society has me chained to a computer screen that screen that does provide the basic necessities I need to live in this .

I have come this far, and I am becoming rather skilled and at expressing myself without needing an audience or the obsessive need to check every fact, throw, and typo for capitalization and perfection.

So for now... I write. Maybe later, I'll read, but if there is any justice left in this world, someday, I'll actually live.

Good-bye for now. I need a break.


With love,

e